Expert guidance and execution across global serialisation regulations, including EUMDR, DSCSA, Russia, Uzbekistan, Brazil, China, South Korea, and the Gulf & Near East.
Established project management methodologies that ensure efficient monitoring, cost optimisation, and timely delivery across all serialisation and compliance initiatives.
Robust master data management and governance practices that guarantee a single version of truth, ensuring serialisation data security and integrity.
Specialised professionals offering deep domain knowledge in TraceLink configuration, vendor assessment, validation, and technical consulting.
Cost-effective, scalable outsourcing options to maintain serialised operations efficiently while focusing on core business functions.
End-to-end alert management services that deliver proactive analysis, clear reporting, and market-specific compliance across global NMVS and NCA frameworks.
Comprehensive, Flexible, and Scalable Alert Management Service
Competitive pricing with flexible pay-as-you-go options
and no long-term commitments.
Dedicated experts managing diverse alert variants with
speed and accuracy.
Recurring issues are identified early, with actionable solutions implemented to prevent recurrence.
Detailed daily, weekly, and monthly reports capturing analysis, resolution, and system performance metrics.
Each alert is managed in strict accordance with local
NMVO and NCA requirements, using detailed
compliance checklists.
Every alert is assigned to a dedicated resource executive for
market-specific oversight and resolution.
Alerts are analysed, categorised, and resolved within
defined SLAs, with comprehensive root cause tracking and documentation.
End-to-end onboarding of new business partners (CMO, MAH, Distributor) for all markets implementing serialisation.
Full support for multi-country regulatory compliance, including EUMDR, DSCSA, and other market-specific serialisation mandates.
Assistance in vendor evaluation, requirement finalisation, procurement, and performance assessment to ensure optimal vendor alignment.
Comprehensive management of EMVS/NMVS alerts to detect, categorise, and resolve potential falsified medicine issues promptly and compliantly.
Preparation and implementation of detailed Serialisation Process SOPs and supporting documentation to ensure operational consistency.
Application of proven methodologies for governance, monitoring, cost control, and system optimisation throughout the project lifecycle.
Centralised framework to define, capture, transfer, and manage accurate data sets aligned with serialisation and compliance standards.
End-to-end guidance and technical support for TraceLink configuration and implementation.
Outsource serialisation maintenance functions to reduce costs, improve uptime, and ensure consistent compliance.
Comprehensive validation plans, processes, and execution strategies to establish and maintain serialisation capabilities.
Modern supply chains are becoming more connected, intelligent, and resilient — driven by real-time visibility and seamless partner collaboration. Together with TraceLink, we help organizations leverage the Healthcare and Life Sciences industry’s largest digital network of 291,000+ members, enabling unmatched connectivity across the supply ecosystem.
At the core of this transformation is a digital supply chain platform that connects manufacturers, partners, and logistics providers on a unified network. From serialization and regulatory compliance to real-time data exchange and supply chain orchestration, every process is streamlined to deliver greater control, faster decision-making, and improved product availability.
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